Lab128 Support.
Support Options
Currently, we offer support through e-mail only. We will try our
best to reply in one business day. Please send you inquiry to 
.
Whenever pertinent to the problem, supply the following information:
- Lab128 version - available in Help | About box;
- OS version;
- Oracle server / Oracle client versions;
- Error text message - please include all details;
Lab128 Upgrade Policy
In January 2011 we are increasing the free upgrade period to two years since the date of purchase. This change automatically extends the free upgrade period for purchases made before January 2011. After the free upgrade period expires, there is a 50% discount on purchases of the same license type in the same quantity or less